Privacy Policy

1. Introduction & Overview

International Network for Scientific, Analytical, and Research Services (INSARS, "we", "us", or "our") operates the website https://www.insars.com and provides end-to-end scientific research enablement services, including laboratory supply procurement, scientific instrumentation slot booking (UPCB), equipment rentals, manuscript editorial assistance (Scholar Desk), and research community outreach.

This Privacy Policy explains how we collect, process, store, and safeguard your personal information, institutional credentials, and research data when you access our website or engage our services.

2. Information We Collect

We collect information that you voluntarily provide to us when submitting inquiries, requesting quotations, or engaging our research support desk:

• Contact Details: Full name, institutional or academic email address, telephone/WhatsApp number, university or enterprise affiliation, and departmental address.
• Service Inquiries & Requirements: Equipment specifications, chemical grade requirements, testing sample metadata (non-proprietary test parameters such as scan range, technique, or temperature), and delivery timelines.
• Academic Manuscripts & Research Documents: Text drafts, conference abstracts, figures, or presentations uploaded to the Scholar Desk for editing, formatting, grammar verification, or plagiarism analysis.
• Career Applications: Résumé/CV links, qualifications, academic publications list, and cover letters submitted through our careers portal.

3. Scientific Data & Intellectual Property (IP) Protection

We treat all scientific manuscripts, characterization datasets (including SEM, TEM, XRD, XRF raw files), and research queries as strictly confidential proprietary information.

• No IP Ownership: INSARS claims zero ownership or intellectual property rights over any scientific manuscripts, raw experimental data, or findings submitted by researchers.
• Non-Disclosure: Our editors, analytical experts, and partnering facilities are bound by strict Non-Disclosure Agreements (NDAs). Your manuscripts will never be published, disseminated, or shared with unauthorized third parties.
• No AI Model Training: Your research papers and characterization data are never used to train public machine learning or language models.

4. How We Use Your Information

The information collected is used solely for legitimate operational and research fulfillment purposes:

• Coordinating quotations and order fulfillment directly with authorized laboratory supply manufacturers.
• Facilitating sample testing slots and data delivery with accredited central instrumentation laboratories.
• Providing personalized editorial, formatting, and plagiarism screening through Scholar Desk.
• Processing employment and internship applications.
• Responding promptly to customer service inquiries and technical questions.

5. Third-Party Sharing & Disclosure

We do not sell, rent, or trade your personal data. We disclose necessary information strictly to authorized third parties only under the following conditions:

• Verified Equipment & Chemical Manufacturers: Sharing shipping addresses and technical order requirements with verified partners for direct procurement delivery.
• Accredited Testing Facilities: Sharing sample identifiers and required operational test recipes for characterization execution.
• Legal Compliance: When required by applicable Indian or international law, court order, or governmental regulatory authority.

6. Data Security & Storage

We employ commercial-grade administrative, technical, and physical security measures to safeguard your personal details and academic work against unauthorized access, loss, or misuse. Transmission of forms and data occurs over encrypted SSL/TLS channels.

7. Your Rights

You have the right to request access to the personal information we hold about you, request corrections to inaccurate records, or request complete deletion of your customer record and uploaded manuscripts once service fulfillment is complete. To exercise these rights, contact us at reach@insars.com.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our data governance desk: